We Care: Resources, Volunteer Opportunities, Important websites and numbers

For those in need of assistance here are some resources and phone numbers:

Red Cross Disaster Relief 1-800-RED-CROSS (1-800-733-2767)



Salvation Army Emergency Disaster Services: 1-800-SAL-ARMY

Food Bank for the Heartland www.foodbankheartland.org

Nebraska Emergency Management Agency: 402-471-7421

United Way of the Midlands Dial 211


Heartland Family Service 402-552-7400

Iowa Disaster Recovery CLICK HERE

Heartland Hope Mission is actively coordinating support to respond to those across the state of Nebraska, impacted by April's storms. Our West O location has now become a Crisis Response Center and will be open for families needing assistance Monday through Saturday. At this location we will offer extra assistance to families in need, providing a range of essential items, including food, diapers, formula, clothing, hygiene products, and household essentials. We will also be distributing toys to children, aiming to provide them with comfort during this challenging time. You can help by making a donation to help families recover from disaster! CLICK HERE for more info and to donate

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Photo: Evgeny Gromov / iStock / Getty Images

FEMA to Visit Local Neighborhoods in Iowa to Assist Tornado Survivors, Work Continues in Nebraska

FEMA will begin canvassing neighborhoods affected by recent tornadoes in Iowa starting Wednesday, May 15, in

coordination with state and county emergency management.

FEMA Disaster Survivor Assistance (DSA) teams will be working in Pottawattamie and Shelby counties in Iowa, then

visiting other Iowa counties designated for FEMA Individual Assistance.

In Nebraska, FEMA teams are continuing to canvass neighborhoods affected by the April tornadoes in Douglas and

Washington counties.

FEMA can provide money to eligible applicants for help with serious needs, paying for a temporary place to live,

home repairs, medical expenses and other needs not covered by insurance.

DSA personnel help homeowners and renters apply with FEMA, and they can quickly identify and address immediate

and emerging needs. They also provide application status updates and referrals to additional community resources.

FEMA DSA staff can easily be identified by their federal photo identification and FEMA clothing. Iowa and Nebraska

residents are reminded to ask for official photo identification before providing personal information.

Disaster Recovery Centers Now Open

FEMA has opened two Disaster Recovery Centers (DRCs) in Nebraska. Iowa residents are welcome to visit either

DRC in Nebraska. Work is underway to identify a DRC location in Iowa. All DRCs are barrier free to people with


Learn more: Nebraska: https://www.fema.gov/disaster/4778 - Iowa: https://www.fema.gov/disaster/4779 May 14, 2024 2

Recovery specialists from FEMA and the U.S. Small Business Administration will provide information on available

services, explain assistance programs and help survivors complete or check the status of their applications.

Disaster Recovery Center Locations:

Douglas County – FEMA Disaster Recovery Center

Omaha Police Department – Community Room C116

20924 Cumberland Dr

Elkhorn, NE 68022

Washington County – FEMA Disaster Recovery Center

First Lutheran Church

2146 Wright St

Blair, NE 68008

Hours for both locations: 8 a.m. to 7 p.m., seven days a week, until further notice

To save time, please apply with FEMA online or by phone before visiting a Disaster Recovery Center. If you need help

completing your application, FEMA staff will be on hand to help you in person.

How to Apply with FEMA

• Visit DisasterAssistance.gov

• Call FEMA directly at 800-621-FEMA (3362)

• Download and use the FEMA app

• FEMA works with every household on a case-by-case basis.

• Anyone using a relay service, such as video relay service (VRS), captioned telephone service or others, can

give FEMA the number for that service. For an accessible video on three ways to apply for FEMA assistance,

visit: https://www.youtube.com/watch?v=LU7wzRjByhI

• In Iowa, designated counties are Clarke, Harrison, Mills, Polk, Pottawattamie, Ringgold, Shelby, and Union.

• In Nebraska, designated counties are Douglas and Washington.

FEMA Home Inspections

In addition to DSA teams, FEMA housing inspectors are working in Iowa and Nebraska, inspecting damage reported

by people who have applied with FEMA. Inspectors will call or text to make an appointment before coming to a

home. They will display official photo identification. If the official ID is not visible, it’s OK to ask to see it. This helps

prevent fraud.

In general, people without insurance will be contacted first. If you have insurance – and have damage to your home

– give FEMA a copy of the declarations page from your insurance policy, settlement information or letter from your

insurance agency. Applicants who have insurance may be contacted for an inspection after they send FEMA a copy

of the declarations page from their insurance policy or settlement information.

Language translation and American Sign Language (ASL) interpreters will be available at the survivors’ request.

Learn more: Nebraska: https://www.fema.gov/disaster/4778 - Iowa: https://www.fema.gov/disaster/4779 May 14, 2024 3

Variety of FEMA Assistance is Available

FEMA is offering a wide variety of help to people affected by the April tornadoes. Every homeowner and renter who

suffered damage is encouraged to apply.

FEMA can provide money to eligible applicants for help with serious needs, paying for a temporary place to live,

home repairs and other needs not covered by insurance.

Money provided by FEMA does not have to be repaid and may include:

• Serious Needs: Money for lifesaving and life-sustaining items, including water, food, first aid, prescriptions,

infant formula, breastfeeding supplies, diapers, consumable medical supplies, durable medical equipment,

personal hygiene items and fuel for transportation.

• Displacement: Money to help with housing needs if you cannot return to your home because of the disaster.

The money can be used to stay in a hotel, with family and friends or other options while you look for a rental


• Home Repair or Replacement: Money to help you repair or replace your home damaged by the disaster. The

money can also help with pre-existing damage to parts of your home where the disaster caused further


• Rental Assistance: Money you can use to rent housing if you are displaced from your home because of the


• Personal Property: Money to help you repair or replace appliances, room furnishings, and a personal or

family computer damaged by the disaster. This can also include money for books, uniforms, tools, medical

equipment and other items required for school or work, including self-employment.

• Child Care: Money to help you pay for increased or child care expenses caused by the disaster.

• Transportation: Money to help you repair or replace a vehicle damaged by the disaster when you don’t have

another vehicle you can use.

• Moving and Storage Expenses: Money to help you move and store personal property from your home to

prevent additional damage.

Apply with FEMA Whether You Have Insurance or Not

• Everyone with disaster damage should apply whether they have insurance or not.

• If you have homeowners, renters, or flood insurance, you should file a claim as soon as possible. Please stay

in close contact with your insurance agency.

• FEMA cannot duplicate benefits for losses covered by insurance. If your policy does not cover all your

disaster expenses, you may be eligible for federal assistance.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability,

English proficiency or economic status.


FOR IMMEDIATE RELEASE                                         For more information, please contact:

May 20, 2024                                                             Todd Andrews / 402-913-6902






OMAHA, Nebraska (May 20, 2024) – More than three weeks after it started, The Salvation Army’s disaster-relief operation continues in the wake of the April 26 tornadoes. 


The operation’s current phase, long-term recovery, addresses restoration and rebuilding efforts and includes the dispersal of emergency financial assistance and other support—all to help disaster survivors rebuild their lives.   


The long-term recovery phase features social-services caseworkers working directly with storm-impacted individuals and families to connect them with financial support, housing assistance, utility-bill assistance, material-goods assistance, and more. 


Salvation Army caseworkers are set to move Tuesday (5/21) to First Lutheran Church in Blair (2146 Wright St.). There, they will set up operations alongside Federal Emergency Management Agency (FEMA) representatives, who are already in place at that location. The Salvation Army caseworkers’ hours this week will be 9 a.m. – noon and 1 p.m. – 4 p.m. Tuesday (5/21) through Friday (5/24). Anyone who has been impacted by the storms and is in need of long-term assistance is welcome to stop by and meet with the caseworkers. 


Monetary donations to Salvation Army’s ongoing tornado-relief efforts may be made at salarmyomaha.org


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